Refund policy
Returns & Exchanges
At Common South, we keep things simple and straightforward.
We accept returns and exchanges within 14 days of delivery on items that are unworn, unwashed, and in original condition.
Items must be free of stains, odors or pet hair. Items must be In original/new condition with tag still attached.
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Return Protection
For added peace of mind, customers can add Return Protection at checkout.
When purchased, Return Protection includes:
* Free return shipping
* Free exchanges
* Priority processing
Without Return Protection, customers are responsible for return shipping costs.
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Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:
Include your order number and photos of the issue, and we’ll make it right.
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Final Sale Items
The following items are non-returnable:
* Clearance items
* Gift cards
* Customized products
* Worn or washed items
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Starting a Return
To begin a return or exchange, email:
Please include your order number and reason for return.
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Common South
Built on quality, honesty, and the common sense of doing things right.